Artificial intelligence (AI) has been a hot topic among IT and business leaders as it promises to be the biggest driver of change in human history. The way we work, live, learn and play will never be the same once AI is infused into all of our devices, cars, appliances and everything else we interact with. CIOs are well aware of this and are looking to use AI as part of their digital transformation strategy. One of the challenges is that people often overestimate what an AI can do and they expect perfection. If there are any mistakes at all, it's back to the drawing board to refine the algorithms or spend more time in the learning phase.